Pamela Blackmon is a Certified Professional Resume Writer (CPRW) who has written over 2000 resumes and career documents for clients from around the world.  A patient and skilled interviewer, she prides herself on her ability to partner with clients to create personalized documents that capture their professional essence.  A continual learner, she has advanced her skills and knowledge through a wide range of courses through organizations such as Career Thought Leaders. Clients praise her for her professionalism, writing talent, and determination to leave no question unanswered.

Heather Halldin is an extraordinary, dual-certified resume writer and career coach who helps clients bring their career dreams to life with equal parts empathy, optimism, and resilience — plus a passionate dedication to best practices in resume writing, online profile creation, and interviewing techniques. She can uniquely hone our clients’ success stories into successful job searches. Heather is truly at the top of her field as part of a few select professionals certified by the National Resume Writers Association.

Nikki Townsend has been the lead resume activator for Madelyn Mackie & Associates for 10 years! She has honed her craft as an executive resume writer through the years with advanced training from the National Resume Writers Association (NRWA), Career Thought Leaders (CTL), and the Professional Association of Résumé Writers & Careers Coaches™ (PARW/CC). Nikki is a Certified Professional Resume Writer (CPRW) and a Nationally Certified Online Profile Expert (NCOPE). Our clients love working with her! “I am so grateful to Madelyn and her team (shoutout to Nikki) for everything they have done for me. I am now in a role I love with a great company.”

Cheryl Jaclin Isaac is an eagle-eyed developmental, copy/line, and proof editor. Her portfolio includes resumes, fiction, nonfiction, memoirs, and marketing materials. She is also a medical editor with Home Care Coding Specialist-Diagnosis (HCS-D) and Home Care Clinical Specialist-Oasis (HCS-O) certifications through the Board of Medical Specialty Coding & Compliance. Cheryl holds an editing certification through the Poynter Institute/The Society for Editing (ACES) and is an active member of ACES, serving on the Education Committee, and the Editorial Freelancers Association (EFA). No matter the material, Cheryl is committed to maintaining the author’s voice and providing honest feedback in a compassionate way. As one author stated, her “heart comes across in her comments.”