About Us

Since 2011, Madelyn Mackie & Associates has been helping clients activate their career dreams with optimized, branded, results-focused resumes that showcase the talent, expertise, and accomplishments of each client. Many of our resume writers are certified through the National Resume Writers Association or the Professional Association of Resume Writers and Career Coaches and have been writing resumes for more than five years. We prioritize training and professional development to ensure that we know the latest trends and best practices for your career documents.

Madelyn Mackie & Associates, LLC is a women-owned and minority-owned certified business.

Meet our Leadership Team

Madelyn Mackie, CCMC, NCOPE

Career Activator

Madelyn Mackie is the Career Activator! She is a Certified Career Management Coach, Nationally Certified Online Profile Expert (NCOPE), member of the National Resume Writers Association, and former board member of the National Speakers Association/Northern California, and she has presented in front of corporate, government, nonprofit, and community audiences of all sizes and backgrounds. After working with Madelyn, clients have landed positions at AAA, Accenture, American Red Cross, AutoDesk, Blue Shield of California, Deloitte, Facebook, Google, Kaiser Permanente, KPMG International, NFL Super Bowl, Mozilla, Safeway, and Tripit.com, as well as several other tech firms, health care agencies, and nonprofit organizations. A sample of Madelyn’s resume work can be found in Modernize Your Resume: Get Noticed … Get Hired (Emerald Publishing) by master resume writers Wendy Enelow and Louise Kursmark, and she has been quoted in articles on Glassdoor.com, Ivy Exec, and A Great Days Work

Porsché Small

Client Engagement Lead

Porsché Small brings a unique blend of creativity and organizational expertise to the table. What sets her apart is her passion for service and making a difference. She has had the opportunity to work on a variety of projects as an executive assistant, project manager, brand representative, and accounts receivable manager for The Body of Art (Living Masterpiece, LLC), Make Up for Ever, Statista, and the Global Brands Group, respectively. Recently, Porsché was recognized for her talents with the RISE: Google Professional Project Management Scholarship through the Serena Williams funded startup, The Mom Project. Colleagues often describe her as a talented, dependable, and collaborative team player who consistently adds value to any project or initiative.

Meet Our Career Documents Activation Team

Angela Bates

Resume Writer

Angela Bates is a seasoned communicator with over 15 years of experience in the fields of career development and personal branding. She possesses a unique talent for transforming ordinary resumes into extraordinary career narratives. She is renowned for her ability to empower individuals through the written word, serving as the creative force behind multiple dynamic resumes and LinkedIn bios for directors, managers, and executives. Angela’s clients consistently praise her talent for capturing their essence and translating it into words that truly stand out and elevate their profiles.
Heather Halldin 2024

Heather Halldin, NCRW, NCOPE

Senior Resume Writer

Heather Halldin is an extraordinary, dual-certified resume writer and career coach who helps clients bring their career dreams to life with equal parts empathy, optimism, and resilience — plus a passionate dedication to best practices in resume writing, online profile creation, and interviewing techniques. She can uniquely hone our clients’ success stories into successful job searches. Heather is truly at the top of her field as part of a few select professionals certified by the National Resume Writers Association.

Iris Hunter

Resume Writer

Iris Hunter has helped empower thousands of ambitious professionals with an incredible range of success. From crafting over 2,000 interview-winning and ATS-friendly resumes to coaching 3,000+ job seekers in achieving their career goals, Iris advances entry-level and senior executives into powerhouse brands such as Microsoft, Apple, Nike, Boeing, and Visa. Her unrivaled credentials include membership in organizations like the Society of Elite Resume Writers and Coaches, BEAResume Writer, National Association of African American Résumé Writers, and Career Directors International.

Nikki Townsend, CPRW, NCOPE

Executive Resume Writer

Nikki Townsend has been the lead resume activator for Madelyn Mackie & Associates for 10 years! She has honed her craft as an executive resume writer through the years with advanced training from the National Resume Writers Association (NRWA), Career Thought Leaders (CTL), and the Professional Association of Résumé Writers & Careers Coaches™ (PARW/CC). Nikki is a Certified Professional Resume Writer (CPRW) and a Nationally Certified Online Profile Expert (NCOPE). Our clients love working with her! “I am so grateful to Madelyn and her team (shoutout to Nikki) for everything they have done for me. I am now in a role I love with a great company.”
Cheryl Isaac

Cheryl Isaac


Cheryl Jaclin Isaac is an eagle-eyed developmental, copy/line, and proof editor. Her portfolio includes resumes, fiction, nonfiction, memoirs, and marketing materials. She is also a medical editor with Home Care Coding Specialist-Diagnosis (HCS-D) and Home Care Clinical Specialist-Oasis (HCS-O) certifications through the Board of Medical Specialty Coding & Compliance. Cheryl holds an editing certification through the Poynter Institute/The Society for Editing (ACES) and is an active member of ACES, serving on the Education Committee, and the Editorial Freelancers Association (EFA). No matter the material, Cheryl is committed to maintaining the author’s voice and providing honest feedback in a compassionate way. As one author stated, her “heart comes across in her comments.”

Meet Our Executive Career Coaching Activation Team

Sheryl Brinkley, MBA, ACC, CHIC

Executive Career Coach

Sheryl Brinkley is a Hudson and International Coaching Federation–certified Executive Coach and is a Certified Leadership Development Professional specializing in high-potential and mid-level career progression and acceleration. She is passionate about collaborating with leaders who aspire to continue their rise up and into senior-leadership and executive-level seats. Sheryl’s decades of experience in Fortune 100, public, private, tech, and utility sectors have given her a wide and varied lens on leadership environments. She is a proud Bay Area native and holds an MBA from Holy Names University, a certificate from UC Berkeley’s Haas School of Business – Women’s Executive Leadership Program, a specialty certification in Emotional Intelligence EQ-I 2.0, and a designation as a Positive Intelligence Coach. Her core values are faith, family, and fulfillment, and she notes that her personal mission statement is to “live the fullest expression of herself and to help others to do the same.”

Denyse Rabbat

Executive Career Coach

With over 20 years in corporate and consulting settings, Denyse Rabbat is a resourceful, accomplished, and energetic coach who has a passion for helping individuals tackle their career transitions, one step at a time! Her superpower is helping people make changes in their careers, and she focuses on hot topics and issues for people in midlife on her podcast, Midlife at the Mailbox, which is available on Apple, Spotify, and Amazon podcasts and ranks among the top 20% of podcasts. Denyse is also the founder of a networking group called Armenian Professionals in Entertainment (HYPE), which held quarterly events in the Southern California area in the early 2000s. Denyse has a Master of Arts degree in career counseling from San Jose State University and is a native of Fresno, proud Armenian American, and UCLA undergraduate alumnae.

Find Out Your LinkedIn Activation Score by Subscribing

Take a short quiz to learn your LinkedIn Activation Score and get my twice-monthly email.

Check your inbox for your free resources.

Pin It on Pinterest

Share This